Returns & Exchanges
At BABARONI UK, we want you to feel beautiful and confident in your gown; if you are not entirely satisfied, you may return eligible items within 14 days of delivery. Please note that custom-sized dresses and final sale items are non-returnable due to their bespoke nature.
Initiate Your Request
Log into your account or contact our customer service team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your unworn, unwashed gown with all original tags and packaging intact to ensure it passes our quality inspection.
Ship to Our Warehouse
Affix the provided return label or use a tracked shipping service to send the package back to our UK returns center.
Quality Check & Refund
Once our team inspects the item for its original condition, we will process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing